The Complete Facilitators' Handbook

CONTENTS

Preface

A Little History

Guidance for the Reader

Acknowledgements

1   Dimensions and Modes of Facilitation

Background

The Facilitator and the Experiential Group

The Modern Revolution in Learning

The Parameters of Experiential Learning

The Six Dimensions of Facilitation

The Facilitative Question

The Three Modes of Facilitation:  the Politics of Learning

The Use of the Modes: Stages and Presumptions

Participation in Educational Decision-making: the Classic Dilemma

The Many Forms of Autonomy

Task and Process in Experiential Learning

The Concept of Facilitator Style

One-to-one, One-to-some and One-to-all Interventions

Education and Training

The 18 Basic Options

Criteria of Validity

2   Authority, Autonomy and Holism

Three Kinds of Facilitator Authority

Authority and Authoritarianism

Traditional Confusion of Three Kinds of Authority

Need for Authority

Learning as Autonomous and Holistic Paradox of Facilitator Authority

Authority as a Means of Initiation

Tutelary Authority as Initiation

Tutelary Procedures

Political Authority as Initiation: the Three Decision-modes

The Four Decision-mode Levels

Empowerment through Mastery of Decision-mode Levels

Unilateral Direction on Principle at Level3

The Importance of Advertising Non-negotiable Values

A Full-blown Level3 Course

Charismatic Authority as Initiation

3   Whole Person Learning

Distinctions within the Field

Holistic Learning and Experiential Learning

The Generally Acceptable Model of a Whole Person

Avant-garde Models of the Whole Person

Feeling as the Ground of Personhood

The Up-hierarchy Model of the Whole Person

The Self and the Whole Person

Open Self and Whole Person Learning

Closed Self Learning

4   The Group Dynamic

Stages of the Group Dynamic

Positive Forms of the Group Dynamic

Negative Forms of the Group Dynamic

Cultural Oppression

Educational Alienation

Psychological Defensiveness

The Role of the Facilitator

Extensions of Group Dynamic Theory

Transpersonal Influences on the Group Dynamic

5   The Planning Dimension

Planning Overview

Levels of Decision-making

Refining the Decision-modes

Autonomy: Delegated or Seized

A Decision-mode and a Decision-procedure

Apollonian and Dionysian Planning

The Planning Dimension: Hierarchical Mode The Planning Dimension: Co-operative Mode

The Planning Dimension: Autonomous Mode

6   The Meaning Dimension

Four Forms of Understanding

Areas of Understanding

The Meaning Dimension: Hierarchical Mode

The Meaning Dimension: Co-operative Mode

The Meaning Dimension: Autonomous Mode

7   Co-operative Inquiry

Definition of Co-operative Inquiry

Participation and Inquiry

Outcomes of Co-operative Inquiry

Topics of Co-operative Inquiry

An Outline of Inquiry Stages

Extended Epistemology and the Inquiry Cycle

Special Inquiry Skills

Validity Procedures

Three-stranded Initiation of a Co-operative Inquiry

8   Peer Review Audit

Autonomous Meaning of Work

Commitment to Excellence

Education for the Professions

Peer Assessment

Practice and Outcomes

Stage 1. Select an Area of Practice to Assess

Stage 2. Agree Criteria of Competent Practice for the Selected Area

Stage 3. Devise a Self-assessment Method for Practice On-the-job

Stage 4. Assessment of Practice On-the-job

Stage 5. Peer Review: Self-assessment Presentations

Stage 6. Review of Audit Procedures

Stage 7. Planning the Second Cycle

Stage 8. The Second Cycle of On-the-job Self-assessment

Peer Review Audit and the Experiential Learning Cycle

Further  Issues

9   Peer Support Groups

The Concept of a Peer Support Group

Running a Peer Support Group

Helpful Ground-rules for a Peer Support Group

Peer Supervision: Critical Incident Focus

Peer Supervision: Good News Analysis

Peer Supervision: Actual Practice

Peer Supervision: Veridical Report

Peer Supervision: Projected Rehearsal

Peer Supervision: Confession Dinner

Peer Supervision: the Personal/Professional Interface

Peer Unfoldment: Life-style Enhancement

Peer Unfoldment: Celebration, Affirmation and Visualization

Peer Unfoldment: Projected Rehearsal

Peer Unfoldment: Healing the Memories

Peer Unfoldment: Invoking the Empowering Future

10 The Confronting Dimension

Sources of Rigidity

Elements and Purposes of Confrontation The Process of Confrontation

Confronting and Meaning

Cycles of Expansion and Contraction

One-to-group and One-to-one

The Confronting Dimension: Hierarchical Mode

The Confronting Dimension: Co-operative Mode

The Confronting Dimension: Autonomous Mode

11 The Feeling Dimension

Positive Emotional Processes

Negative Emotional Processes

The Role of Pathology

Emotion and the Group Dynamic

Feeling and the Group Dynamic

The Feeling Dimension: Hierarchical Mode

The Feeling Dimension: Co-operative Mode

The Feeling Dimension: Autonomous Mode

12 Charismatic Education and Training

Charisma, Personal Power and Presence

The Psychophysical Modes of Relating to Others

The Experiential Body and  the Physical  Body

The Experiential Body in Stasis

The Experiential Body in Presence

From Presence to Personal Power

The Up-hierarchy of Empowerment

Integrated Postural Presence

Pervasive Interpersonal Empathy

Dynamic Interpersonal Geometry

Clock Time and Charismatic Time

Emotional Tone of Voice

Phonetic Command

Command of Language

Command of Content of Speech

Command of Purpose

The Down-hierarchy of Facilitator Principles

Guiding Moral Principles of Facilitation

Training Exercises for the Cultivation of Charisma, Dynamic Presence, Personal Power

13 The Structuring Dimension

Planning and Structuring an Exercise

The Experiential Learning Cycle

Supervision of an Exercise and the Experiential Learning Cycle

The Structuring Dimension: Hierarchical Mode

The Structuring Dimension: Co-operative Mode

The Structuring Dimension: Autonomous Mode

14 Varieties of the Experiential Learning Cycle

Primary and Secondary Cycles

The Open Self Primary Cycle

The Open Self Secondary Cycle

Primary and Secondary Cycles in Superlearning

Teacher-managed and Student-managed Learning

The Whole Person Primary Cycle

The Whole Person Secondary Cycle

The Multi-stranded Alternative

15 The Valuing Dimension

The Person

States of Personhood

The Cross and Circle

The Valuing Dimension: Hierarchical Mode

The Valuing Dimension: Co-operative Mode

The Valuing Dimension: Autonomous Mode

16 Learning to be a Whole Person

The Self-creating Person

The Whole Person as a Web of Relations

A Working Definition of a Whole Person

The Agenda for Learning to be a Whole Person

Locations, Domains and Cycles A Self-generating Culture

Whole Person Values

17 Approaches to Social Change

Personal Development and Structural Change

Three Kinds of Structural Theory

Liberation Within and Transfiguration of the Human Condition

Opposition Actions and Fulfilment Actions

Structural Change Options Facilitation for Structural Change

Techniques of Soft Revolution

18   The Creation of a Facilitator Style

The Style is the Person

Personal Values Personal Principles

The Purpose and Composition of the Group

Personal Development

Training

Professional Development

Criteria of Excellence

Research

Social Change

Making a Self-assessment Profile of your Facilitator Style

Appendix: The Manager as Facilitator

Group Room and Workplace Learning

The Organizational Revolution

The Manager, the Team and the Task

Dimensions and Modes of Management

The Six Dimensions of Management

The Three Modes of Management

Task and Process

Eighteen Basic Management Options

Personal Development in the Workplace

Transforming Power

The Team Dynamic

The Structure of the Team

The Tasks of the Team

Motives of Team Members

Distorted Forms of the Team Dynamic

Diagrams of the Distorted Forms

The Organizational Context: Critical Issues

The Social Context: Critical Issues

The Influence of Ideology

The Authority of the Manager

The Vision of the Manager: Holocracy

References

Index

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